Thurston, Bury St Edmunds

Heating, gas and plumbing, done properly and left clean and tidy.

Stratton Heating & Gas Services Ltd has highly experienced Gas Safe Registered engineers. We install, service and repair boilers and central heating, and take on all general plumbing, from a simple repair to complete bathrooms.

Google
5.0
12 reviews
Gas Safe
134841
Registered
Limited company
2002
Incorporated
Guarantee
12 months
On workmanship
A newly fitted white Baxi combi boiler on a utility room wall, with its programmer below
A customer’s new boiler, photographed after installation.
  • Boilers
  • Central heating
  • Power flushes
  • Immersion heaters
  • Unvented cylinders
  • Gas cookers and fires
  • Natural gas & LPG
  • Bathrooms
  • Landlord gas safety certificates
  • Free quotations

About us

A strong reputation for quality, service and customer satisfaction.

We have been offering a plumbing service for more than 20 Years. All appointments are made at a time to suit the customer.

Plumbing

We offer a highly professional service with a team of experienced and qualified plumbers.

We undertake complete or part refurbishments and guarantee to solve everything from a plumbing related problem or a simple repair to complete bathrooms, while always leaving your property clean and tidy.

Workmanship carries a full 12 month guarantee.

Central heating

Stratton Heating and Gas Services have highly experienced Gas Safe Registered engineers.

We can design and install complete systems and can repair or upgrade your existing system wherever possible.

Our engineers undertake all types of breakdown repairs quickly and efficiently including fault finding and diagnostic solutions.

Products & services

What we do

Heating, hot water, gas appliances and plumbing, on natural gas and LPG. Every job starts with a free quotation.

01359 235089
  1. 01

    Central heating

    Installations, Upgrades, Servicing, Controls, Valves and Pumps

  2. 02

    Boilers

    Installations, Upgrades and Servicing

  3. 03

    Immersion heaters

  4. 04

    Vented & unvented cylinders

  5. 05

    Water heaters & tanks

  6. 06

    Gas appliance installations

    Including cookers and fires.

  7. 07

    Power flushes

  8. 08

    Bathroom installations & all general plumbing needs

    From a simple repair to complete bathrooms, always leaving your property clean and tidy.

  9. 09

    Natural gas & LPG

For landlords

Landlord Gas Safety Certificates

Under the Gas Safety (Installation and Use) Regulations 1998 landlords are under a statutory duty to maintain in a safe condition any relevant gas fitting and any flue which serves any relevant gas fitting. This includes items such as gas fires, gas cookers, central heating boilers and water heaters.

Therefore landlords must ensure that gas fittings are maintained in a safe condition. This means that your gas installations and appliances must be serviced regularly and you must keep records of the services and safety checks.

No extra charge for access

We also offer a service to our customers, where we can pick up keys from a local estate agent and or arrange access through your tenant to carry out the certificate. These services are carried out at no extra charge to you.

You should:

Gas Safe reg. 134841

  1. 1

    Have a safety check carried out on all gas appliances at least annually. Gas safety certificates are valid for 12 months or until the tenancy changes hands.

  2. 2

    Keep a record of each gas safety check for 2 years.

  3. 3

    Ensure the gas meter and cut-off valve are easily accessible to the tenants and ensure they know how to turn off the gas supply if they suspect a gas or carbon monoxide leak.

  4. 4

    Advise your tenants not to use any gas appliance they think is unsafe.

Stratton Heating & Gas Services are gas safe registered and qualified to carry out the inspection and issue a gas safety certificate.

Book a certificate: 01359 235089

Business customers

Keeping your premises working.

We also provide a complete range of services to business customers. We undertake repairs, refurbishment and new works in order to keep your business premises functioning effectively at all times.

Our standards

All work is carried out to British Standard BS 7671 (IEE), Building Regs Part L, and Gas Safe standards to meet all safety regulations.

  • BS 7671 (IEE)
  • Building Regs Part L
  • Gas Safe registered
  • Natural gas & LPG

Reviews

What our customers say

5.0

From 12 reviews on Google

We had our boiler serviced and the engineer came out and was very polite and friendly. The boiler had been playing up and it turned out that it was in a very bad condition, but the engineer was very knowledgeable and managed to fix the issue and got it running smoothly. Out home is now warm again. We are very grateful and we will definitely use again and recommend to others. Thank you.

AJ Oliver

Google review, January 2026

A reliable clean team. They understood my requirements when I needed a new boiler and a couple of radiator upgrades. They worked effectively to deliver the right solution for me. Thanks Mark and the team.

Steve Reeve

Google review, August 2024

I use Stratton Heating with my employer and have a great relationship with the team, the team are fast and reliable, and just generally a friendly bunch of guys. Definitely recommend them to anyone needing a heating and plumbing engineer!

Hayley Buys

Google review, January 2022

I needed a gas pipe relocated and a 100mm diameter umble dryer vent drilling. Prompt, efficient, tidy, good workmanship and a very fair price. Recommended.

Ray Gough

Google review, January 2019

Had a gas leak and we were cut off. Contacted Stratton's and Richard came round. He was very thorough and proffesional. He succesfully identified the leak coming from a difficult point under the floor and quickly repaired it. I will definately go back to Strattons.

Malcolm Spicer

Google review, January 2019

The company

Run by Mark Stratton from Thurston since 2002.

Mark Stratton has been director of Stratton Heating & Gas Services Ltd since the company was formed in May 2002, and we still work from 8 Howes Avenue in Thurston, with a team of experienced and qualified engineers.

Whether it is a boiler breakdown, a new heating system or a new bathroom, we will give you a free quotation and come out at a time that suits you.

  1. 2002

    Stratton Heating & Gas Services Limited is incorporated on 21 May 2002, with Mark Stratton as director.

  2. 20+ years

    A plumbing, heating and gas service built on quality, service and customer satisfaction.

  3. Today

    Gas Safe registered (134841), rated 5.0 on Google, and still taking on everything from a simple repair to a complete heating system.

Free Quotations

Ring the office Monday to Friday, 9am-5pm, or email us any time.

Contact us

Get in touch

Office hours

Monday9am-5pm
Tuesday9am-5pm
Wednesday9am-5pm
Thursday9am-5pm
Friday9am-5pm
SaturdayClosed
SundayClosed

All appointments are made at a time to suit the customer.

Ask for a free quotation

Tell us a little about the job. Sending opens your email app with the details filled in, ready to send to us.

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Call 01359 235089